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My brother uses internet explorer help license#
My brother uses internet explorer help windows#

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My brother uses internet explorer help license#

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That said, thank you again very much for trying so hard. I've been using computers since 1965, and can't believe that something that should be simple should become this difficult and suck up this much time. I think the only way to work through this is for me to make a phone call to tech support, rather than continuing to trade emails. I really appreciate everything you're doing, as well as your patience. So, another 45 minutes and I'm right back to where I started. If I click on a T K dashboard web site icon, it launches in IE.

Lastly, I unhid the IE folder (renamed it back to what it should be).

The TK IE extension is still checked off (despite hiding the IE folder), and I still cannot disable it.

I then went back into Firefox and reinstalled TK.

So, I tried renaming the IE folder to try to hide it.

Yet, IE is definitely installed in the Program Files folder and I can launch it from there. And, if I go into Windows/Settings/Apps, to try and uninstall IE, it does not show up in the App list.

My brother uses internet explorer help windows#

But, IE does not even show up as an application in my Windows Start Menu. Since I cannot disable the TK IE extension, I tried to uninstall IE completely.

clicking on the check mark for IE and nothing happens, no ability to disable.

When I click on the True Key icon in my Windows taskbar, it's the same.

In desperation I tried clicking on Internet Explorer.

I tried to disable it again by clicking on the check mark.

even though I had disabled it several nights ago. When I went to settings/app/browser extensions, IE had a check mark by it. I went to the IE taskbar and clicked on TK to open it. with a web site now open in IE (which I also verified). Tonight, however, when I click on a TK dashboard icon, it launches in IE again, despite my not making any changes.

Yesterday, I swear that, if I clicked on a TK dashboard icon, the web site launched in FF (I remember verifying this).I'm trying to follow your most recent suggestions (thank you!). This may relate to the fact that I repeatedly (and still) get the reinstall extension message. Before, it would launch in Internet Explorer. THE PROBLEM: In the True Key dashboard, clicking on a web site icon no longer launches the web site. It I manually enter a URL for a web site requiring a logon, True Key recognizes this and autofills the user name and password. Strangely, True Key IS working within Firefox. In True Key settings/app/extensions, the Firefox extension still says "reinstall extension." I have reinstalled twice and it is still showing "reinstall extension." Disabling and re-enable in the Firefox add-ons listing has no effect. But, the Firefox extension was saying "Reinstall." So, I uninstalled the True Key extension in Firefox, then downloaded and reinstalled the True Key application and the Firefox extension. I disabled the True Key extension in Internet Explorer and it now no longer has a check mark.